Order Processing
Orders are typically processed within 1–3 business days.
Delivery Times (Australia)
Standard shipping typically takes 6–12 business days depending on your location.
Tracking
Once shipped, you will receive a tracking number via email.
Shipping Fees
Shipping costs are displayed at checkout based on your region.
Lost or Delayed Packages
Delivery delays may occur due to couriers, customs or circumstances beyond our control. If your package is significantly delayed or lost, please contact us at support@formaxwear.com so we can investigate and arrange an appropriate resolution.
Incorrect Address
If the address provided is incorrect and the package is returned, we will refund the product price once received, but shipping fees are non‑refundable.